7-Day Money Back Guarantee
At IPTVEMPEROR, your satisfaction is our priority. We strive for a 100% customer happiness rate with our service. If you encounter any technical issues, don’t hesitate to reach out to us. Our dedicated tech team will stand by you until you’re back to enjoying your TV experience. However, if you find that the purchased service doesn’t align with your needs and you’ve attempted to address concerns with our support team, we are committed to making things right.
Although we’d love to know where things went wrong, or how we can improve, follow the steps below to initiate a full refund within 7 days of your purchase date. If the 7-day period has elapsed and you encounter an issue, feel free to contact us at any time through our WhatsApp or Email for assistance.
Steps to Request a Refund:
Contact us via WhatsApp or our support email.
Use the same email address associated with your service purchase.
Include your invoice number in your communication.
We value your satisfaction and are here to address any concerns promptly.
Need help?
Contact us at contact@iptvemperor.com for questions related to refunds and returns.